Three days before Christmas 2022, Amazon Prime Air was set to deliver its first commercial package by drone to a residential customer in Lockeford, California. It was supposed to be a celebration, a culmination of tens of thousands of test flights, years of dealing with Federal Aviation Administration paperwork, a decade of development, and $2 billion of investment. Early that morning, about 40 people--including FAA officials, Amazon engineers, public relations staff, and Prime Air chief pilot Jim Mullin--waited outside a steel frame warehouse on a flat, 20-acre parcel of land flanked by vineyards. Inside the warehouse, a flight crew had loaded the drone--a six-propeller, roughly 80-pound carbon-fiber MK27-2--with a lithium-ion battery and a box containing an Exploding Kittens card game. But when the operator in charge tried to load the flight package, the software wouldn't boot up, says a former employee who asked to remain anonymous out of fear of retaliation: "That's when panic started to set in, and the higher-ups went into war-room mode."

Airbus AI researchers have developed a system that uses natural language understanding to improve question answering (QA) performance when flight crews search for aircraft operating information. The aerospace industry relies on technical documents such as Aircraft Operating Manuals (AOM), Aircraft Operating Instructions and particularly Flight Crew Operating Manuals (FCOM) to guide flight crews on aircraft operations under normal, abnormal, and emergency conditions. FCOMs are issued by aircraft manufacturers and cover system descriptions, procedures, techniques, and performance data. They are the references used to develop standard operating procedures to improve safety and efficiency. Most government aviation administrations have authorized the use of tablet computers by commercial carrier pilots and flight crews to access FCOM information. The Airbus AI researchers note however that existing electronic flight bag (EFB) systems used for this purpose are in practice little more than pdf viewers with keyword search functionality.

Aircraft fuel is without a doubt the biggest cost for any airline and often receives widespread attention, especially when airlines hedge their bets the wrong way. Cathay Pacific reported a HK$4.49 billion fuel-hedging loss in the first half of 2016, which has hurt the airline's profitability. The second biggest expense for an airline is human capital, and researchers from Hong Kong Polytechnic University and University of Nottingham Ningbo China Business School may have found a solution to ease some of Cathays financial woes through an unlikely source – Machine Learning and Data Science. The researchers say that a "poorly designed airline crew schedule can result in unreliable flight schedules, significantly jeopardizing airline operations and profitability if insufficient crew members are available or other glitches occur. For that reason, managing airline crew scheduling and costs are one of the most crucial topics for airlines because it yields enormous economic benefits and ranks as the second highest expenditure after fuel costs."

Aircraft fuel is without a doubt the biggest cost for any airline and often receives widespread attention, especially when airlines hedge their bets the wrong way. Cathay Pacific reported a HK$4.49 billion fuel-hedging loss in the first half of 2016, which has hurt the airline's profitability. The second biggest expense for an airline is human capital, and researchers from Hong Kong Polytechnic University and University of Nottingham Ningbo China Business School may have found a solution to ease some of Cathays financial woes through an unlikely source – Machine Learning and Data Science. The researchers say that a "poorly designed airline crew schedule can result in unreliable flight schedules, significantly jeopardizing airline operations and profitability if insufficient crew members are available or other glitches occur. For that reason, managing airline crew scheduling and costs are one of the most crucial topics for airlines because it yields enormous economic benefits and ranks as the second highest expenditure after fuel costs."